Appointments

Book Appointment

Call 0115 975 2666 or in person at Surgery Reception.

> Book Online appointment (register at Reception for this facility)

All consultations are by appointment only.

All appointments are TELEPHONE CONSULTATIONS including anyone booking appointments ONLINE. During your consultation the Clinician will ask you to come in to the surgery for a Face-to-Face consultation based on their Clinical assessment.

Routine Appointments
You can book a routine appointment up to 2 weeks in advance. If your problem is more urgent you can receive treatment or advice sooner. This may not be with your preferred GP.

Telephone Consultations
Our reception team may sometimes offer you a telephone consultation when a routine appointment is not available. The doctors can often assist you in this way, saving you time and effort it takes to come to the surgery. If you think a telephone appointment may be right for you then please ask for one when you call. The Clinician then decides whether you need to be seen in the surgery.

Urgent Appointments
If it is urgent for you to see a doctor within 24 hours, please contact the surgery between 08:00 - 09:30am and 14:00 - 16:00pm. You will be given an 'Emergency Extra’ appointment. This will mean you will have to wait to be seen as routine appointments will be seen first by the doctor.

If you are unable to attend your appointment please let the surgery know as soon as possible so that your appointment can be offered to another patient.

Emergency

NHS Guidance for Emergencies

The above link provide NHS guidance on pathways and what constitutes an emergency.

NHS 111

If you or your family need urgent medical care when the surgery is closed, please call free phone 111. Calls are free from both landlines and mobiles.

Your needs will be assessed and you will either be given advice or arrangements will be made for you to be seen by a healthcare professional. If the advisor thinks your condition is more serious they will direct you to a hospital or send an ambulance.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

NHS 111 Online

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

NHS Urgent Care Centre

The NHS Urgent Care Centre is located at Seaton House, London Road, Nottingham NG2 4LA (next to the BBC building).

The centre offers assessment and treatment for health conditions that are urgent but non-life threatening such as:

• Minor burns and scalds
• Minor head injury with no loss of consciousness
• Skin infections and animal bites
• Suspected broken bones, sprains and strains (X-ray will be available on-site)
• Eye infections and minor eye injuries
• No appointment is needed; just drop in between 07:00 and 21:00 365 days a year.

WE HAVE A LATE TUESDAY EVENING SURGERY
Consultation Times (by appointment)

Our Address

Location & Contact

Riverlyn Medical Centre
Station Road
Bulwell
Nottingham
NG6 9AA
Tel: 0115 9752666
(Appointments only)

PATIENT’S FEEDBACK

This offers you a place to send your feedback directly to NHS Choices, about your experience at Riverlyn Medical Centre. Please CLICK the link below:

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