Useful Contacts

If medical advice is needed outside of normal surgery hours you can contact: 111

or you can go to your Local Pharmacy (Pharmacy First)

Other services that are available to you are your local Walk-In Centres, which can be located at:

NOTTINGHAM NHS URGENT CARE
Seaton House (next to the BBC)
City Link
Nottingham. NG2 4LA
Tel: 0115 883 8500
Open 7am to 9pm every day of the year including weekends and all bank holidays

Sexual Violence Services

ILKESTON MINOR INJURIES UNIT
Ilkeston Community Hospital
Heanor Road
Ilkeston
Derbyshire. DE7 8LN
Tel: 0115 930 5522
Open 24 Hours a day, 7 Days a week

CLIFTON NURSE ACCESS POINT
Clifton Cornerstone
Southchurch Drive
Clifton
Nottingham. NG11 8EW
Tel: 0115 878 6100
No appointment necessary, telephone for opening times

Nottinghamshire Carers HUB

Nottinghamshire Carers HUB SUPPORT contact details

CARERS FEDERATION (Young carers)

Young Carer Self Assessment questionnaire

Action for Young Carers

Caring for Carers at NUH: NUH Carers' website

NHS Social Care & Support Guidance

Carer's Feedback Form - Kindly print, complete the form and submit it at our Reception desk.

SPECIAL NEEDS DENTAL SERVICE

FIND A DENTIST (click here)

PODIATRY

1 Step Foot Health, 1-3 Banks Yard, Bulwell, Nottingham. Tel: 0115 779 4256

Arnold Chiropody Clinic, 1st Floor, Byron House, 140 Front Street, Arnold, Nottingham. Tel: 0115 967 0128

Feet First Chiropody, 28 Lower Parliament Street, Nottingham. Tel: 0115 950 8385

> Generic Self-Care Podiatry Leaflet

HONOUR BASED VIOLENCE & ABUSE AND/OR FORCED MARRIAGE

Honour Based Violence & Abuse is a crime or incident, which has or may have been committed to protect or defend the honour of a family and/or community because it has been perceived that a person has brought shame or dishonour on them.

Forced marriage is a marriage without the consent of one or both parties and where duress is a factor. Duress can include physical, psychological, financial, sexual and emotional pressure. It includes incidents where consent is given but the person did not have the full facts about the proposed spouse. Culture, religion and tradition are no excuse. Forced Marriage is a violation of a person’s human rights and is illegal in the UK.

Seek help:

Women's Aid Integrated Services (WAIS) - WAIS home page

WAIS Helpline: 0808 800 0340

Notts Help Yourself - Notts Help Yourself Help page

Extra Support for victims and survivors of 'non-recent' child abuse

A dedicated helpline has been established for victims and survivors of child sexual abuse in Nottinghamshire.

Victims and survivors of child sexual abuse affected by the publication of this report will have access to extra support from Nottinghamshire Sexual Violence Support Services (Notts SVSS).

An Information leaflet, linked below, contains more details about the helpline.

Survivor Support Service

The service helps those who have experienced childhood sexual abuse. Specialists work with survivors to improve their health and wellbeing through coping strategies, emotional support and help accessing a range of services such as health (including mental health), housing, substance misuse and benefits.

How to contact the Survivor Support Service – 0115 941 0440

• Call the helpline (above) or 0115 947 0064 Option 2 (9am-5pm Mon-Fri)
• https://nottssvss.org.uk/contact/ (secure web-based referral form)
• Notts SVSS will respond to contacts within one working day.

IICSA Report Publication Leaflet

SVSS Contact Form

COMPLAINTS

Riverlyn Medical Centre, Practice Manager, Station Road, Bulwell, Nottingham NG6 9AA. Telephone no: 0115 9752666.

• POhWER : 0300 020 0093 pohwer@pohwer.net – NHS Complaints Advocacy.Email: yourvoiceyourchoice@pohwer.net

• NHS England. Customer Contact Centre, PO Box 16738, Redditch, B97 9PT.Telephone no: 0300 311 2233.Email: england.contactus@nhs.net Complaints should normally be made within 12 months of the date of the event you’re complaining about or as soon as the matter first came to your attention.

>>> Complaints Leaflet

Our Address

Location & Contact

Riverlyn Medical Centre
Station Road
Bulwell
Nottingham
NG6 9AA
Tel: 0115 9752666
(Appointments only)

PATIENT’S FEEDBACK

This offers you a place to send your feedback directly to NHS Choices, about your experience at Riverlyn Medical Centre. Please CLICK the link below:

Tell us what you think…